FAQs

You can purchase your ticket online by clicking here to register a Players Account with Jackpot Aruba.

Daily drawings occur twice per day and can be found on this page.

Jackpot Aruba games can be played by adults 18 years of age and older.

Jackpot Aruba winners cannot remain anonymous. Jackpot Aruba mandates that the winner’s name, game, date, and amount won be provided; however, Jackpot Aruba winner’s home addresses and telephone numbers are confidential.

The website is updated continuously throughout the day. Winning numbers, jackpot information, and prize payouts are updated as soon as they are declared official following each draw. In the rare event that the website cannot be updated as scheduled, every effort is made to post information as soon as possible.

Tickets can be purchased up to 1 minute prior to the draw time.

For all inquiries pertaining to your Jackpot Aruba Account or technical-related questions please email the customer service team at support@jackpotaruba.com.

Every effort has been made to ensure that your data is protected. Our website is created using stat-of-the-art data security to comply with international data protection standards.

Yes. We do share your details but only with our third-party service providers.. We only share what information they need to do their job as a minimum.

No. each user can only have one user account.

Yes, you must have both a valid email address and phone number to create an account. You will also be required to provide additional forms and proof of ID.

Please check your username and password and try again. Should the problem persist, please initiate the “Forgot Password” procedure and follow the relevant instructions.

We accept all major credit and debit card providers (Visa, Mastercard, etc.).